Support Knowledgebase

Our Support Database provides you with the information you need to solve many of your web hosting problems – from programming, email and files, and much more. Each category contains specific questions and answers to help you resolve any issues you may have.


Support Tickets

Every website and domain comes with access to our support ticket system. Ongoing customer support is very important to us and our usual response time is within 20 minutes. We send direct email alerts when a response has been posted.   


Phone Support

If it’s your first time getting started on your own or you are on a larger project than you’ve experienced previously you might want to take advantage of our support line. Speak directly to our tech to get help in setting up your website or domain.